Often, your successes come from learning from your experiences. Looking back on what you’ve done—what went well and what failed—will help you improve your products and services, as well as your processes. You can debrief on your own, with your staff, with clients or customers, and with your peers.
Debriefing by yourself is valuable as you’ll admit failures you may not admit to other people. You’ll probably be your harshest critic, so remember you’ll learn more and move on faster if you acknowledge your mistakes but are not too hard on yourself. Debriefing with your staff has the advantage of making them feel involved and also offers you more than one perspective on the same situation.
Debriefing with the client or customer helps improve your skills and develops a deeper relationship with them. They may be willing to describe the buying process from their point of view and tell you how you can improve your product or service. Debriefing with peers often encourages you to look at other ways of doing things in the future.
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